Important Notification: This Privacy Policy applies to all viotaka services. By using the platform, you agree to the terms of this Policy. Please read the complete policy.
Viotaka places the highest importance on your privacy. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information when you use the viotaka platform. We believe that information transparency is the foundation of a healthy relationship. That's why we want to clearly tell you exactly what information we collect and why.
Millions of users in Bangladesh trust viotaka. To uphold that trust, we follow international data protection standards. Our privacy policy is written in plain language so every user can easily understand how their information is handled.
1. Information We Collect
1.1 Information You Provide
During registration and when using our services on viotaka, you directly provide us with certain information. This information is essential for creating and managing your account.
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Full Name | Account Verification | Yes |
| Email Address | Login & Communication | Yes |
| Phone Number | Two-Factor Verification | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Address | Identity Verification | Optional |
| Payment Information | Transaction Management | Yes |
1.2 Automatically Collected Information
When you browse or play games on viotaka, our system automatically collects certain technical information. This information does not directly identify you, but helps ensure platform security and functionality.
- IP Address and Device Information
- Browser type and language settings
- Login and logout timestamps
- History of pages visited and links clicked
- Gaming History and Transaction Records
- Device Operating System and Screen Resolution
2. How We Use Your Information
Viotaka uses your information only for specific and lawful purposes. We never sell your information or share it with third parties without authorization. Below are the main purposes for which we use your information:
- Account Management: To create, update, and keep your profile secure.
- Service Delivery: To ensure games, transactions, and other services.
- Security Verification: To prevent fraud, money laundering, and unauthorized access.
- Legal Obligation: To comply with applicable laws and regulations.
- Customer Service: To address your questions and complaints.
- Platform Development: To analyze and improve the user experience.
- Contact: To send important updates, promotions, and notifications.
Our Commitment: We always try to obtain your consent before using your information. If you don't wish to receive marketing or promotional messages, you can opt out at any time.
3. Data Sharing & Third Parties
Viotaka never sells your personal information. However, in certain specific circumstances, we may share your information with trusted third parties. These cases are:
- Payment Processor: Mobile banking and other payment service providers receive the information necessary to process transactions.
- Identity Verification Provider: To complete the KYC (Know Your Customer) process.
- Legal Authority: In response to a valid request from a court or government authority.
- Technology Partners: Software service providers essential to platform operations.
We have strict data protection agreements in place with all third-party partners. They may only use your information for specified purposes and are not permitted to use it for anything else.
4. Security of Your Information
Viotaka uses industry-leading technology to protect your information. Our security measures work through a multi-layered approach that provides maximum protection for your data.
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
- Firewall Protection: Advanced firewall systems prevent cyber attacks.
- Secure Servers: Your information is stored in high-security data centers.
- Regular Audits: Third-party security experts regularly audit our systems.
- Two-Factor Authentication (2FA): Additional security layer for account login.
5. Cookies & Tracking Technologies
Viotaka uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.
| Types of Cookies | Purpose | Duration |
|---|---|---|
| Essential Cookies | Core Platform Functionality | Deleted at end of session |
| Performance Cookies | Site Speed & Error Analysis | 30 Days |
| Functionality Cookies | Saving Language & Preferences | 1 Year |
| Analytics Cookies | Understanding User Behavior | 6 Months |
You can control or block cookies from your browser settings. However, please note that disabling certain cookies may prevent some platform features from working properly.
6. Your Rights Regarding Your Information
Viotaka believes that every user owns their own information. Therefore, we are committed to giving you maximum control over your data.